Get the essentials right.
Include mounting, power, network, platform setup, cable routing and functional testing in the installation scope. Confirm who will complete each task.
NAMASTE MEETINGS / SERVICE & SUPPORT
Before the first call.
After the installation.
We’re listening.
A meeting room is only useful when people can use it with confidence. Bring us your MAXHUB room setup, technical support or service enquiry, and we’ll review the appropriate next step.
SUPPORT ACROSS THE ROOM LIFECYCLE
Build it thoughtfully.
Keep it ready.
Give users a clear start.
Plan a handover that covers joining a meeting, sharing content, adjusting audio and getting help. Agree how local room owners will be trained.
Describe the problem clearly.
Share the model, symptoms and recent changes so the requirement can be reviewed. Ask about remote troubleshooting, warranty coordination or a site visit where appropriate.
These are enquiry categories. Service availability, scope, warranty eligibility, site visits and charges are confirmed with the relevant service or authorised partner team; submitting a form does not create a service contract or guaranteed response time.
A CLEAR REQUEST HELPS EVERYONE
Tell us what the
room is telling you.
For technical issues, note what works, what fails and when it started. If the meeting is affected, tell us the impact. Do not include passwords, meeting recordings, access tokens or confidential meeting content.
- Identify the room
Share your city, product model and a contact who can access the room. - Describe the symptoms
For example: no microphone audio, camera not detected, no display output or content sharing not working. - Review the next step
We review your enquiry and coordinate the appropriate contact. Any diagnosis, warranty handling or visit is agreed separately.
SERVICE & SUPPORT ENQUIRY
Let’s understand
what you need.
Use this form for a MAXHUB meeting-room service request. For a new room or a purchase enquiry, start a project enquiry.
If the form cannot be sent, email [email protected] with your name, company, city, contact number and product model.